WA Orbit Features & Capabilities

Explore all the tools available to help you manage, automate, and grow your WhatsApp communication.

📩 WhatsApp Campaigns

Reach thousands of customers instantly with powerful campaign tools.

• Send bulk WhatsApp messages

• Schedule campaigns in advance

• Personalize messages using custom fields

• Track delivery, read rates, and responses

🤖 Automation & Chatbots

Automate conversations and never miss a lead.

• Drag-and-drop flow builder

• Keyword-based automation

• Auto-replies and follow-ups

• Welcome message automation

• Multi-step customer journeys

💬 Shared Team Inbox

Manage all customer conversations from one place.

• Centralized WhatsApp chat dashboard

• Assign chats to team members

• Add notes, tags, and labels

• View complete conversation history

👉 Helps teams respond faster and stay organized

👥 Contact & CRM Management

Keep your customer data organized and actionable.

• Import contacts via CSV or manual entry

• Segment contacts using tags & filters

• Store custom fields (name, city, etc.)

• Track customer interactions and activity

🧾 Message Templates

Create reusable and approved WhatsApp messages.

• Save and manage templates

• Use dynamic variables for personalization

• Add media (image, video, document)

• Use buttons for better engagement

🧠 AI Assistant

Enhance conversations with smart AI support.

• AI-generated reply suggestions

• Automate responses using AI

• Train AI with custom prompts

• Handle FAQs instantly

📊 Analytics & Reporting

Track performance and optimize your campaigns.

• Delivery and read reports

• Campaign performance insights

• Customer engagement tracking

• Real-time analytics dashboard

🔗 Integrations & Automation

Connect WA Orbit with your tools and workflows.

• E-commerce integrations (order updates, alerts)

• Webhooks & API access

• Automation triggers from external platforms

📢 Advanced Messaging Features

Create rich and interactive conversations.

• Send images, videos, documents, and audio

• Share location and contact details

• Interactive buttons in messages

• Typing indicator for real-time experience

🔗 Lead Generation Tools

Capture and convert more leads effortlessly.

• WhatsApp short link generator

• Pre-filled message links

• Easy sharing across ads, websites, and social media

⚙️ Team & Productivity Tools

Improve team efficiency and collaboration.

• Multi-user access

• Role-based permissions

• Canned (quick) replies

• Activity logs and tracking

🌐 Additional Capabilities

Extra features to support your business growth.

• Opt-in / opt-out management

• Multi-language support

• Secure and reliable infrastructure